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Below average · HFEA Licensed

Oak Tree

Cardiff, UKHFEA: Below averagePart of Avenues's HFEA licence
Live birth rate
23%
-18pp vs UK avg
Cycles 2016–18
102
Low volume
Blastocyst rate
100%
stronger lab when higher
Multiple birth
2%
lower is safer
Starting from
price not listed
About

Oak Tree projects the image of a small, patient-centered pregnancy imaging clinic that consistently delivers warm, efficient and high-quality experiences. Across multiple reviews parents describe strong overall satisfaction, emphasizing that appointments run on time, the environment is clean and modern, and staff go out of their way to be welcoming. Several reviewers specifically call out a straightforward booking process, occasional promotional offers, and prompt delivery of both printed keepsakes and digital scan files, which reinforces a sense of organisation and value. The physical setting — described as pristine with up-to-date equipment and comfortable scan rooms — complements the administrative smoothness and contributes to positive first impressions. Staff attitude and communication are a clear strength. Sonographers named repeatedly (Sophie, Amanda and Anne) are praised for being kind, thorough and communicative: they explain what is visible on screen, answer questions patiently, and use a larger display so the family can view the images easily. Personal touches (for example, recording the fetal heartbeat and placing it in a teddy for a sibling) illustrate a willingness to personalise care and create memorable, family-focused experiences. Reviewers also single out reception and chaperone staff for friendly, reassuring interactions; one review explicitly notes feeling safe and well cared for by both clinical and administrative team members. Clinical expertise is portrayed positively, albeit within the specific context of prenatal scanning rather than broad fertility services. Commenters repeatedly describe high image quality, clear video clips and competent scan technique; the staff are referred to as "highly qualified," and services include routine reassurance scans, early dating/reassurance scans around 10 weeks, growth assessments and elective 4D sessions. Outcomes emphasized by patients are emotional reassurance, successful gender determination when requested, and high-quality keepsake images rather than clinical treatment endpoints. There are no reported clinical complications or negative diagnostic outcomes in these reviews. Emotional support and patient experience are recurring themes. Reviewers appreciate the attentive, compassionate demeanour of sonographers, the ability to include family members (a toddler in one case), and the staff’s efforts to make the visit memorable. Wait times appear minimal: patients report being seen on time and describe the process as comfortable from start to finish. Administrative experience is described as efficient, with easy booking, clear communication and rapid delivery of digital images. Overall this set of reviews yields a consistently positive portrait of Oak Tree as a boutique prenatal imaging provider with strong interpersonal skills, technical competence in obstetric ultrasound and a focus on family-friendly, keepsake-oriented services. There are no significant recurring negatives in these comments; the feedback concentrates on praise for staff, environment and imaging quality.

Treatments offered
Lab quality signals
100%
Blastocyst rate
Higher = stronger lab
75%
Elective single ET
eSET = ethical practice
2%
Multiple birth rate
Lower = safer outcomes
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Quick intel
Best age band43-44
Total cycles102
Blastocyst rate100%
Elective single ET75%
Multiple birth rate2%
Bias firewall
This clinic has not paid for placement. Data from HFEA + patient reviews only.
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